From ticket noise to a living infrastructure map.
Axiom turns your ITSM history into a service topology graph, keeps your CMDB current with AI-scored suggestions, guides your discovery tool setup, and diagnoses discovery failures before they cost you another incident.
How it works
Connect your ITSM
Point Axiom at your ITSM system with a read-only account. It pulls incidents, problems, and change requests. No write access needed.
AI extracts the topology
AI reads free-text descriptions and resolution notes to identify services, databases, and infrastructure, then maps the dependencies between them.
Review and accept
Every suggestion is confidence-scored across four dimensions. Accept high-confidence discoveries with one click or export them directly to your CMDB.
The full platform
From topology discovery to active infrastructure management
Topology discovery
AI reads your ITSM history to infer service dependencies, cluster tightly coupled components, and surface confidence-scored CI suggestions for CMDB review.
Interactive service graph
Explore your inferred topology visually. Traverse upstream dependencies and downstream blast radius from any node. Export directly to your CMDB in CSDM format.
Discovery guidance
Axiom generates personalised setup documentation for your discovery tool based on your specific environment, cutting days of manual configuration work.
Discovery doctor
Paste your discovery logs and Axiom diagnoses what went wrong, why probes failed, and exactly what to fix before your next discovery run.